Cookie Policy

Last Updated: Friday 13th June 2025

This Cookie Policy explains how Optimum Road Health Centre ("we", "our", or "us") uses cookies and similar technologies on our website, www.optimumhealthcentre.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

We are committed to transparency and giving you control over your online privacy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites function effectively, remember your preferences, improve user experience, and gather information on how users interact with the site.

Some cookies are set by us (first-party cookies), while others are set by third parties (third-party cookies).

2. Types of Cookies We Use

We use the following categories of cookies:

a. Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They:

  • Enable core features like security, network management, and accessibility

  • Allow you to log in or use our contact forms

  • Remember your cookie preferences

These cookies do not require consent.

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously.

We may use:

  • Google Analytics or similar tools to monitor traffic

  • Squarespace's built-in analytics features

These cookies are only activated with your consent.

c. Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

  • Remembering choices you make (like location preferences)

  • Providing embedded services such as maps, videos, or chat tools

Used only with your consent.

d. Targeting or Advertising Cookies

We use third-party cookies from platforms such as Facebook and Instagram (Meta) to:

  • Deliver relevant adverts to you on social media platforms

  • Measure the effectiveness of our advertising campaigns

  • Build custom audiences based on site visits

These platforms may track your browsing behaviour across our site and others, using technologies like the Meta Pixel.

These cookies are only used with your explicit consent.

3. Cookies We Use (Examples)

Purpose:
Visitor ID for analytics
Type:
Analytics
Duration:
2 years


Purpose:
Tracks page visits
Type:
Analytics
Duration:
30 minutes


Purpose:
Prevents cross-site request & forgery
Type:
Necessary
Duration:
Session


Purpose:
Facebook Pixel for marketing tracking
Type:
Advertising
Duration:
3 months


Purpose:
Facebook ad delivery and retargeting
Type:
Advertising
Duration:
90 days

4. Managing Your Cookie Preferences

When you first visit our website, you will be asked to accept or reject non-essential cookies via our cookie banner. You can change your preferences at any time by:

  • Clicking on the “Cookie Settings” link in the footer

  • Adjusting browser settings to block or delete cookies

For more control, you can also visit:

5. Third-Party Cookies and Services

We may embed or link to third-party content or services (e.g., Google Maps, YouTube, payment providers). These services may place their own cookies on your device. We do not control the use of these cookies and recommend reviewing their respective privacy policies.

6. Changes to This Cookie Policy

We may update this policy from time to time to reflect changes in technology, law, or our practices. Any changes will be published on this page with an updated “Last Updated” date.

7. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Data Protection Lead
Email: manager@optimumhealthcentre.co.uk
Phone: 0800 688 9992

8. Related Policies

Please also read our Privacy Policy to understand how we collect, store, and use your personal information.